Detect Manipulated Return Photos.
In just 3 seconds.
Protect your margins from manipulated and AI-generated damage claims. Claimscan empowers your support team with forensic reports and ready-to-use dispute templates for Amazon and eBay.
No signup required
Real example: Same product, 2 min 26 sec apart between the photos.
Reference photo
Smartphone capture
Damage claim
Submitted photo
Forensic timeline
16:26:44
iPhone photo
16:29:10
Photoshop "created"
Goodwill is great. Certainty is better.
An increasing number of buyers use Photoshop, DALL·E, or Midjourney to claim refunds for alleged defects without returning the item. Claimscan deeply analyzes submitted images, providing you with the factual basis to make informed decisions. You make the final call; we provide the forensic indicators.
Forensic image analysis in 3 simple steps
Step 1
Drag & drop upload
Simply drop the suspicious customer photo into Claimscan. No complex integration is required to get started.
Step 2
The 8-stage pipeline
In fractions of a second, the image undergoes rigorous testing — from deep metadata analysis and pixel forensics to reverse image search and AI detection.
Step 3
Report & actionable templates
Receive a detailed report with numbered footnotes and visually highlighted anomalies. Use our pre-written dispute templates to challenge A-to-Z claims or eBay cases with solid evidence.
Why Claimscan
Solid evidence
Clear, explainable reports designed for marketplaces and legal disputes.
Cross-image intelligence
Detects if the exact same image has been submitted to other merchants in our network.
GDPR compliant
Hosted on German servers with automated, secure data deletion.
API-first
Seamlessly integrate with Zendesk, Gorgias, n8n, or Make.com.
Transparent pricing for secure returns.
Save 2 months with annual billing. Start free — upgrade when you need more.
Free
€0
20 Checks / month
- Full forensic pipeline
- Basic PDF report (watermarked)
- No credit card required
Starter
€29/ month
200 Checks / month
- Full PDF reports (no watermark)
- Marketplace dispute templates
- API access
Growth
€89/ month
1,000 Checks / month
- Everything in Starter
- Cross-image case analysis
- Webhooks & priority support
Enterprise
From €299
Custom Checks / month
- Unlimited analyses
- Custom SLA & DPA
- Dedicated onboarding